When people say outsourcing, a select few countries would immediately come to mind. But while the economy continues its recovery and business continues to thrive, more and more places are being tagged as ‘the best’ or ‘the hottest’ outsourcing destination. Not all outsourcing destinations however were created equal, which is why many outsourcing providers have branched out in one place or another, some obviously preferring that destination, some to sample the local flavor to see if they’ll prosper there. June Signals Expansions Into Different Regions For June, three big companies announced expansions, all in different parts of the world. First of which is French company Teleperformance (EPA:RCF). The company announced on the 7th of June that they are expanding their presence in the Asian market by establishing an Asian regional headquarters in Makati City, Philippines. Known for the reliable source of quality manpower in terms of customer relationship management, the Philippines has long been one of the preferred outsourcing destinations, primarily because of the talent, and quality of manpower that can be found in the country. Commenting on the development, David Rizzo, President of Teleperformance Asia Pacific said, “The new center and Asia/Pacific regional headquarters are in an ideal setting for us. It offers access to the highest caliber of talent to help meet and exceed the quality of service goals of our Clients and partners.” Notably, Teleperformance had only just this January announced another center opening in the Philippines, which speaks volumes of just how much the company views the Philippines as an outsourcing destination.
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The business process outsourcing race among destination countries is a fierce competition that has been predominantly lead by South Asian country, India. The Philippines however, has been holding its own against India, emerging as a power player in the BPO outsourcing space. Last month on the 26th of July , results of Pearson Talent Assessment’s Versant English proficiency tests revealed that the Philippines is emerging ahead of India. Results of the exams revealed that the Philippines is currently number one in terms of English proficiency with a score of 61.84, followed by Latin America and East Europe with a score of 58, and at third place, India with a score of 55.62. Commenting on the results, Sushil Eapen, Managing Director of Pearson Clinical and Talent Assessment said, “It’s only Korea and China that we [India] beat in the test.” “Filipinos and Latin Americans are closer to American culture because of historical reasons. The business process outsourcing race among destination countries is a fierce competition that has been predominantly lead by South Asian country, India. The Philippines however, has been holding its own against India, emerging as a power player in the BPO outsourcing space. Last month on the 26th of July , results of Pearson Talent Assessment’s Versant English proficiency tests revealed that the Philippines is emerging ahead of India. Results of the exams revealed that the Philippines is currently number one in terms of English proficiency with a score of 61.84, followed by Latin America and East Europe with a score of 58, and at third place, India with a score of 55.62. Commenting on the results, Sushil Eapen, Managing Director of Pearson Clinical and Talent Assessment said, “It’s only Korea and China that we [India] beat in the test.” “Filipinos and Latin Americans are closer to American culture because of historical reasons. Software Outsourcing to India has grown tremendously in the last few years. |
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